FAQ's

Once ordered, we dispatch the order within 2-3 working day. We ship all our orders through trackable courier which ideally takes no longer than 2 working days from the date of order placement.

Yes, COD is available for all orders.

You can order online using your visa or master card.

Ordering at www.pearltexfabrics.pk is easy. Just select the items you want to shop enter your shipping address and payment information and you are home. If you need any assistance give us a call at +92 309 444 4188 Monday to Saturday.

Your order would be delivered through reputed courier companies at your doorstep.

Once your Order is successfully placed, you will receive a confirmation call, email and text message from  www.pearltexfabrics.pk . This mail will have all the details related to your order. Order details can also be viewed at My Account My Orders if you have placed the order on your own online.

Yes. We do take orders over phone. The payment mode possible for these orders is COD, Jazz Cash.

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise, please get back to us. If the money has been credited to our account, we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below:
Net Banking 2-4 business days
Debit Card 5-7 business days
Credit Card 7-21 business days

In case your order is not successful and www.pearltexfabrics.pk has been deducted from your account money has been credited to our account we would proactively initiate refund within 3 days.

You receive a confirmation call for your order to verify if there isn’t any change with your order.